Ordering & Delivery

Despatch Times
We usually dispatch orders placed as soon as payment is received within 24 hours.

Minimum Order €35
The minimum order on the Ultima Store is €35.00

Shipping Charges
We use UPS Track & Trace for all orders.  The charge for this depends on the destination country. See charts below.

Free Shipping
We offer Free Shipping on orders above a certain value depending on the destination country.
Please see the charts below for the value to qualify for free shipping for your country.

Delivery Time
Check for your country in the charts below to see the expected shipping times.
 

Delivery Zone 1
Minimum Order €35.
Postage and Packing €7.95 for orders under €50.
Postage and Packing Free for orders of €50 and over.

Country UPS Track & Trace
    Andorra 2 - 3 Working Days
    Austria 2 - 3 Working Days
    Belgium 1 - 2 Working Days
    Denmark 2  Working Days
    Estonia 2 - 3 Working Days
    Finland 2  Working Days
    France 2  Working Days
    Germany 1 - 2  Working Days
    Gibralter 2 - 3 Working Days
    Ireland 2 - 3 Working Days
    Italy 2 - 3 Working Days
    Latvia 2 - 3 Working Days
    Lithuania 2 - 3 Working Days
    Luxembourg 1 - 2 Working Days
    Monaco 2 - 3 Working Days
    Netherlands 1  Working Days
    Norway 3 - 4 Working Days
    Portugal 2 - 3 Working Days
    Romania 2 - 3 Working Days
    San Marino 2 - 3 Working Days
    Spain 3 - 4 Working Days
    Sweden 2 - 4 Working Days
    Switzerland 3 - 4 Working Days
    UK 2  Working Days
    Vatican City 2 - 3 Working Days


Delivery Zone 2
Minimum Order €35.
Postage and Packing €9.95 for orders under €75.
Postage and Packing Free for orders of €75 and over.

Country UPS Track & Trace
   Bosnia 2 - 3 Working Days
   Bulgaria 2 - 3 Working Days
   Croatia 2 - 3 Working Days
   Estonia 2 - 3 Working Days
   Czech Republic 2 - 3 Working Days
   Hungary 2 - 3 Working Days
   Lichtenstein 2 - 3 Working Days
   Poland 2 - 3 Working Days
   Romania 2 - 3 Working Days
   Serbia 2 - 3 Working Days
   Slovakia 2 - 3 Working Days
   Slovenia 2 - 3 Working Days
 

Delivery Zone 3
Minimum Order €35.
Postage and Packing €19.95 for orders under €100.
Postage and Packing Free for orders of €100 and over.

Country UPS Track & Trace
   Cyprus 4 - 5 Working Days
   Greece 3 - 5 Working Days
   Iceland 4 - 6 Working Days
   Macedonia 2 - 3 Working Days
   Malta 4 - 6 Working Days
   Serbia 3 - 4 Working Days
 

Delivery Zone 4
North America - Delivery currently not available.

Delivery Zone 5
Africa - Delivery currently not available.

Delivery Zone 6
Australasia - Delivery currently not available.


Delayed Parcels
You will receive detailed tracking and delivery information by email about your parcel and its progress with UPS. If there is no one to sign for the parcel when UPS attempt to deliver it UPS may request that you collect it from the nearest UPS collection point. In the event of a missing UPS parcel please advise us by email with the tracking number to support@utimadirect.com

Delivery To Other Destinations
We currently delivery only to the countries listed above. For more information about obtaining our products in other countries please email us at support@ultimadirect.com